Shipping

SHIPPING COSTS

DELIVERY TIMES

Once your order is confirmed, it is shipped within 24–48 hours. Standard delivery times are 2 to 4 business days for mainland France and 3 to 7 business days for the rest of Europe. Please note that delivery times may vary in exceptional circumstances.

ORDER TRACKING

When your order is ready to be shipped, you will receive a confirmation email at the address provided during checkout.

A tracking number will also be sent to you by email.

RETURNS

For complaints regarding ordered products (damaged or non-conforming products) and in the context of exercising the right of withdrawal, the Customer may return the products to Softboardcenter within 14 days of receipt of their order.